Timestamps:

00:00 – Introduction

01:38 – Biases

02:34 – Impact on businesses through misinformation

04:05 – Pillars for turning customers to advocates

05:38 – Being Authentic with customers

08:06 – Types of Leadership

11:18 – Advice for upcoming leaders.

Brief about The Maven Show podcast

In this episode of The Maven Show, Rohit Arora, the founder and CEO of Mavenwit, hosts Erik Bean, Ed.D., a researcher & an author. The two discuss how to turn your customers into advocates. They talk about the book written by him. The two also discuss pillars for turning customers into advocates. Erik gives an idea about the different types of leadership and how to be authentic with customers. Also Erik shares his advice for the upcoming leaders.

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Erik Bean, Ed.D. – https://www.linkedin.com/in/drerikbean/

Twitter – https://twitter.com/ErikBeanEdD

University of Phoenix – https://research.phoenix.edu/users/erik-bean

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